Frequently Asked Questions
If I am 17 or older and have not taken the written test, do I have to wait one year before receiving my Driver License?
No. If you are over 17 you will not have a waiting period. You must pass the written permit test prior to receiving a DL but this can be done on the same day.
If my school closed early due to COVID-19 and I do not have the signed Certification of School Attendance form, what should I do?
If you do not have the Certification of School Attendance form, you may submit your last report card.
What items do I need to apply for my learner's permit?
1. A completed application (with notarized signatures)
2. Original or a certified copy of your birth certificate (No Photocopies Accepted)
3. Social security card
4. Two proofs of residency.
What if I never had a driver's license, am I still excused from the driving part of test?
At this time no road test are being given, you are only required to take the written exam.
What do I need to change my name on my DL or I.D?
You will have to wait 24 hours before changing your name. You must have your social security. Name must be change at the social security office prior to coming in.
What credentials do I need to get a first time I.D?
1. Original or a certified copy of your birth certificate (No Photocopies Accepted)
2. Social security card
3. Two proof of residency
If my license is suspended, do I have to retest?
If your license has been expired or suspended for over 18 months, you must take the written test over and apply for a new license.
How soon can I renew my license?
You may renew your license six months prior to the expiration date.
If my license get lost through the mail do I have to pay for another one?
Yes, if your license gets lost after it has been mailed by the Mississippi Department of Public Safety, you will have to pay $11 to get a duplicate. DPS is not responsible for Driver's License that are lost in the mail.
I'm having problems with the website and it is saying processing and will not go any further, what do I need to do?
Go back to the personal info page, make sure the information is entered correctly. (Only enter the DL number or the last 4 of your SSN). Must enter your first and last name (middle name and initials should be blank).
Once my driver's license has been validated by the agency, when will my credential be mailed?
Once your driver's license is validated, your credentials will be processed and mailed within 48 hours. Please allow 3-5 business days for receipt.
How do I make an appointment?
We are currently not accepting appointments.
Where can I get the affidavit for the 18 and under drivers?
You can pick up the affidavit at one of the driver license stations or visit our website www.driverservicebureau.dps.ms.gov.
How do I check the status of my driver’s license in MS?
People who have questions about the status of their Mississippi driver's license
can call 601-987-1224 for more information.
Is there a new deadline for Real ID?
Yes. The Real ID Deadline has been extended to October 1, 2021.
If I renew online will I get the Gold Star?
Yes. All MS driver licenses and ID’s are Real ID compliant and will automatically have the Gold Star.
What steps are being taken to secure the safety of customers and staff?
The Driver Service Bureau is adhering to social distancing guidelines with 6ft distance requirements at all locations. All DSB staff are required to wear masks while interacting with the public. Hand sanitizer has been placed throughout all buildings for staff and customers to use.
Can I change my address online?
Yes. Visit www.driverservicebureau.dps.ms.gov for online services.
What transactions can be done online?
1. Renew your driver license or ID
2. Request a duplicate driver license or ID
3. Request your motor vehicle report (MVR)
4. Pay reinstatement fee
How can I renew my driver license?
You may renew your driver license online at www.driverservicebureau.dps.ms.gov
Driver License Issuance
Can I pay my reinstatement fee over the phone?
No, you will have visit your local driver license station, pay online or mail it in cashier check only.
Can you reinstate your driver's license online?
Yes, you may reinstate your license online if all citations are cleared by the court. You may also reinstatement your license
1. In person at any DSB office
2. Online at www.driverservicebureau.dps.ms.gov
3. Through mail to - Attn: Reinstatement
P.O. Box 958
Jackson, MS 39205
Driver Records Division
How will I know if my Medical Card is completed?
You will receive an Email Correspondence of Approved or Declined. If Declined. Please Call 601-987-1289 and Follow Up Immediately.
How Can I Reinstate my Commercial Driving License?
Visit Medical Card Submission On-Line web Portal address at www.driverservicebureau.dps.ms.gov. Select I need my DL Reinstatement Fee.
I did not receive an email Conformation.
The system replies to email entered by the customer. Please check Spam or Junk Mail.
Why was my Medical Card declined?
1. Medical card was missing medical examiner's information.
2. National Registry Number is Invalid of medical examiner isn't register with the national registry.
3. Form incomplete or missing information.
How can I send you my Medical Card?
Through our CDL- Medical Card Submission On-Line Portal wed address at www.driverservicebureau.dps.ms.gov. Select I need to Submit my CDL Med Card or Visit one our locations nearest you. We do not except medical cards through fax.
Security Compliance Division
What types of payments can I use?
Cash, Cashier’s checks, credit, debit, Visa or MasterCard. Personal checks and money orders are not accepted
Can I use my training from another state to get the enhanced endorsement on my firearm permit?
No, only training from an instructor certified by the MS Department of Public Safety or those with Military/Law Enforcement training as defined in MS Code Section 97-37-7(2)(b) are eligible to receive the enhanced endorsement on their Firearm Permit.
Do I need to have a picture on my application or will you take my picture?
Yes, both first time and renewal applicants will need to provide a picture with the application, and we will also take your picture in our office for the permit.
Do I need to have my application notarized before coming to the firearm permit office?
Yes, both first time and renewal applicants must have all applicable pages notarized.
Where can I get an FD-258 fingerprint card?
FD-258 FBI fingerprint cards can be obtained through online retailers.
Where can I get fingerprinted?
If you are renewing in person we will fingerprint you in our office. Mail-in renewals will need to be fingerprinted by a law enforcement agency on a standard FD-258 FBI card.
Do I have to be fingerprinted for a firearm permit renewal?
Yes, fingerprints are required for renewals.
With what other states does Mississippi have reciprocity? (Whose permits do we honor, who honors ours?)
Mississippi recognizes valid, unrevoked and unexpired license to carry stun guns, concealed pistols, or revolvers issued in other states. Also, the Department of Public Safety is authorized to enter into reciprocal agreements with other states if those states require a written agreement for reciprocity. Mississippi has written reciprocity agreements with the following states: Alabama,
How can I transport my handgun thru Mississippi while on vacation or just passing thru?
Mississippi Law Sec. 97-37-1 (2) states “It shall not be a violation of this section for any person over the age of eighteen (18) to carry a firearm or deadly weapon concealed in whole or in part within the confines of his own home or his place of business, or any real property associated with his home or business or within any motor vehicle”.
If you will be traveling on the Natchez Trace Federal Parkway, please contact them directly at (662)842-1572 for their rules & regulation on transporting your firearm.